Testimonials...

As an organisation consciously trying to develop a higher performance culture, reduce our paper use and make better use of existing technology, we have appreciated Bowland solutions' valuable support and advice to help achieve this through our online 360 feedback and appraisal processes. In particular, we are grateful for the way they have listened to our requirements and carefully turned them into practical solutions.

Ajay Barai, Head of Strategic Planning and Performance, WWF UK

...The professionalism, expertise and flexibility of the team has been instrumental in planning, organizing, testing and implementing this new system within deadlines...

..The online system is simple, clear with a clean look. Its implementation took place in very smooth conditions over four months. Its user friendliness has been the most attractive element for the staff, some comments include : "the work and feel of the product matches very closely the needs expressed by the WTO senior management", "an excellent design, straightforward and self-explanatory".

The system supports a multiple language feature which is fundamental in a public international organization like ours... Extracting multiple reports to meet organizational needs can be done on a regular basis or at any time.

As a result, choosing Bowland Solutions was just a perfect match for the WTO !

Pascale Goy, Head of Performance Management & Learning Service, HR Division, WTO

World Duty Free has worked with Bowland Solutions recently to create our on-line 'bespoke' appraisal & 360 tool.

Having known the team for some time I can honestly say that it was excellent to work with them again in creating a solution, that now several months on, has created a simpler and more efficient way to record development and objectives for our total business.

I cannot recommend Bowland solutions enough.

Sarah Purkis, Group HR Director, World Duty Free

We have valued Bowland Solution's approachability and their ability to work in partnership with us to develop a 360 degree feedback system which suits the culture and personality of our firm. Their system is easy to use and cost effective. In addition to system development Bowland have also supported the feedback debrief process, helping us promote the value and importance of the 360 feedback our people.

Sharn Atherton, HR Manager, Browne Jacobson

I have been absolutely delighted with the quality of service and support I have received from Bowland Solutions. From the outset, every single member of the Bowlands team has been knowledgeable, helpful and proactive. Their quick and positive responses to questions, late changes and demand have made it easy for me to deliver a high quality 360 Feedback Survey to my client. Thank you to everyone there.

Sara Rowe, Performance Development Director, Recruit to Retain Ltd.

The 360 degree feedback process has created a gateway within RPC to engage in conversations that we could never have previously had. It identified a number of key areas for us to focus on, in terms of Partner and group leader development in non-legal areas, and it gave us a vital insight into the profile of our next generation of leaders.

Richard Emanuel, Managing Partner, Reynolds Porter Chamberlain

What attracted me towards Bowland Solutions was their willingness to adapt to the way that we worked and the ability to tailor their 'product' to suit our needs. They were also willing to train in-house personnel to be able to interpret and give feed back to staff who took part in the online feedback.

There was always a willingness to help with a definite 'can do' attitude; I wouldn't hesitate to recommend Bowland Solutions to any organisations who were thinking of providing online 360 feedback.

James Sudworth, Learning & Development Manager, Berkshire East BCU, Thames Valley Police.

We have been working with Bowland for a number of years. We use them as the partner to design and deliver all 360 projects we use with clients. In effect when they do this they become part of the Instep team. This alone should indicate how highly we rate their support.

The product they deliver is excellent. As importantly the service they provide for us is excellent. Always happy to help, and support us and the client.

They have also significantly helped in developing the teams knowledge of 360 processes, enabling us to give clients support and good advice.

Use them! great products, great people, great service.

Rob Johnson, Managing Director, Instep UK

"Bowland Solutions have worked with us to implement a 360 degree Partner feedback process. I have found Bowlands to be extremely knowledgeable, very professional and have relied immensely on their valuable advice and guidance on making this programme a success. I would highly recommend Bowland Solutions!"

Jennifer Mead, HR Manager, D Young & Co.

We were pleased to choose Bowland Solutions for our online appraisal system, based on their fantastic track record of working with us previously and their proven experience of similar projects elsewhere. By ensuring they fully understood our needs, their tailored approach meant we could get the system that was completely right for us.

Amanda Heath, HR Director, PRS for Music

"They succeeded in listening to what we wanted and advised us about what was best to do…..they were a pleasure to work with. I would recommend them without hesitation."

Belinda Scott, Director of Training & Development, Watson, Farley & Williams

The 360° process integrates seamlessly with the online CV system and our competency framework. We are now able to offer an ‘employee-driven' process to over 1,000 staff and yet remain in control.

Paul Pritchard, Head of Learning & Development, JCB

Bowland Solutions was a very flexible, creative and responsive partner in the creation of our Line Manager Assessment tool. Their customer focus, creativity and flexibility was invaluable during the development phase.

Once the project moved into implementation, they were very responsive and creative in their approach as we navigated through launching the programme in the business.

Claudine McMahon, Organisation Development, Allied Irish Bank, Capital Markets

"The people at Bowland Solutions are think-ers and do-ers. I needed people to help me think through the content of our online 360 appraisal leadership programme, and I needed people to build the system and get it up and running. Bowland are experts in both areas. And nothing is ever too much trouble, which makes it a pleasure to work with them."

Jayne Barrett, Learning & Development Manager, Elmwood Design

"Bowland Solutions provided us with an outstanding service.

The 360 Degree Feedback process was new to the Company, and Bowland invested considerable time in helping us develop the right competency framework for our organisation.

One of the highlights of their service was an enjoyable and informative one-day training session on how to successfully deliver the feedback. This gave the HR team the confidence that they were armed with the appropriate tools to begin the individual coaching stage.

Bowland Solutions were always on hand for advice and guidance, and we felt supported throughout the entire process"

Joscelin Barnett, Global Vice President of Human Resources, MIVA Media

"They worked closely with us to design and deliver a 360 feedback process that is not only unique to SCC but effectively complements existing measurement systems. A professional service from a company that genuinely cares about delivering high levels of customer satisfaction"

Janet King – Learning, Development & Culture Change Manager, Southampton City Council

"Bowland Solutions delivered a series of bespoke workshops for us. The quality of the tutors was exceptional. They quickly developed a rapport with the delegates and made the sessions practical, informative and most importantly relevant to our business"

Jane Selman – HR Manager, Knight & Sons

"WDP views itself as a learning organization, so when we introduced 360 degree feedback for our managers I was keen to work with a compatible supplier.

I certainly found this in Bowland Solutions. Their L&D background ensured their consultants were able to assist and advise us at every stage. From designing a questionnaire in line with our organizational culture and expectations around management behaviours to the technicalities of the online questionnaire itself, they were with us all the way. I recommend them without hesitation."

Anthony Heaven, Learning & Development Manager, Westminster Drug Project

"The passion and commitment Bowland Solutions displayed when they worked in collaboration with us made what seemed a very complicated procedure, seem a lot more manageable and achievable. Bowland Solutions soon make you feel at ease and part of the team. Throughout the process there was plenty of help and support on offer, with expert advice and recommendations. We really respected their integrity and honesty...the new system was implemented into our organisation better than expected, meeting the needs of all our staff as well as receiving praise from many."

Jamie Prangnell, Organisational Development, SEEDA

"Bowland provided a personalised and highly responsive service...the implemented review process was straightforward and uncomplicated for users…they quickly understood the system and commented positively on its ease of use and flexibility.

The user support service is friendly and responsive – working with Bowland felt like they were part of the in-house team."

Rosalind Allen, Learning & Development Manager, Getronics

"We were in need of a system that allowed us to personalise evaluations while maintaining confidentiality and providing a user friendly product to our staff. We found all of that and more with Bowland Solutions. From the initial set-up through each of our review cycles, we have found support and timely and friendly assistance from Bowland Solutions…what was once a tedious task is now an easy, headache free process."

Lisa Rayner, Human Resource Manager, MidWest Financial Credit Union

"Bowland's in-depth understanding of the organisational issues involved in 360 helped us to avoid common pitfalls and introduce a new system which has been a success from the start. The training for the people who debrief the reports was invaluable. Thank you for all your help."

Carol Newland, Organisational Development Manager, Eastleigh Borough Council

"I found the support and input from Bowland Solutions invaluable,…..they work hard to get the job completed on time and to an excellent standard - we will definitely be working with them again"

Phil Rose, Managing Director, Merriweather Training & Development

"We asked Bowland Solutions to help us redesign our existing paper-based Senior Leadership Staff Appraisal and Development process and bring it on-line.

In doing so, they ably assisted us with the creation of a new competency framework which underpinned a new 360 degree feedback process, created an easy to use system and provided the training we needed to be able to conduct the 360 debriefs.

At each step in the project, we found the team at Bowland to be knowledgeable, professional and efficient."

Keith Daley, Executive Chairman, Elektron PLC

"Initially we contacted Bowland to find out what 360 was all about, they talked us through the process to help us determine if it was for us, helpful discussions such as this with no obligation are something you don't often find these days!

All our contacts from Sales, Training, Admin and Design/Set-up, talked us through the process and allowed for a very smooth and stress free set up, responding to any query helpfully and promptly.

We recently undertook training for our Director Team on giving 360 feedback. The training was excellent, taking the members through several scenarios which they might encounter and gave practical advice on how to deal with potentially difficult situations; the role play exercises gave the opportunity to try out different approaches and the resulting feedback was constructive and insightful.

At the end of the training the Directors felt fully equipped and confident to be able to undertake the debriefing sessions with their team members.

We have now used Bowland Solutions for over 2 years and we look forward to continuing with our ongoing 360 development improvements."

Gabriela Hammond, Human Resources Manager, VEKA PLC

"We used Bowland to operationalise our Emotional Intelligence 360.

We explored other providers, but found Bowland by far the most straightforward and helpful, particularly as they have a clear understanding of the whole process of designing and delivering a 360 exercise.

The tool looks good, does exactly what Bowland said it would do and it has been really easy for our clients to use. Their technical support team is excellent - readily available, responsive, patient - and they use language we can understand.

We are looking forward to designing and delivering more 360 tools with Bowland's expert help."

Linda Doe C Psychol, Managing Director, Apana Business Psychology Ltd.

"I contacted Bowland Solutions to help us build a bespoke multi-lingual 360 feedback tool with a Johari Window...there was a 3 month turnaround timeline and Bowland were absolutely great.

I found them to be very creative, flexible and efficient even when dealing with our many changes. They have been extremely professional in terms of the system implementation and support, and no request was ever too big or too difficult.

We have now been able to introduce a very professional, trustworthy feedback tool to support our leadership development in Digicel as a result.

Thank you to all who helped in Bowland Solutions."

Rachel Shadwell, Head of Learning & Development, Digicel

"RCI Financial Services engaged Bowland Solutions to support our Account Manager Development programme. We found working with Bowland Solutions to be professional and informal which resulted in a good working relationship.

The tools on offer suited our criteria and the transition from paper to the finished working platform easy and to a high standard. The Implementation was well managed and the delivery and support was excellent.

RCI FS benefited from an outstanding piece of work which enabled us to build our next step in our Account Manager Development programme.

RCI FS would recommend Bowland Solutions as an excellent partner in 360 degree/180 degree feedback."

Andrew Giles, HR Business Partner and Training Manager, RCI Financial Services Limited

"Bowland Solutions provided help, support and guidance in rolling out our first 360 feedback process for Managers in our fee-earning groups.

We initially worked together to pilot the process in one department, and the following year rolled it out to fee-earning Managers firm wide. We felt that Bowland Solutions had a good understanding about real life in a Law Firm, which helped this project significantly.

The on-line feedback form is simple and easy to use. We intend to carry out the 360 process again in the future, and will use Bowland Solutions again. "

Jane Clifford Chartered FCIPD, Head of Human Resources, DMH Stallard LLP

"Bowland Solutions provided us an absolute professional service from beginning to end.

Their advice, support and personal approach was invaluable as well as their flexibility to work towards and around our business needs.

A pleasure to work with and I would highly recommend."

MARIA ANDERSON, EMEA Learning and Development Director, Momentum